For more upcoming financial inclusion events and webinars, see our main Events page.

 

Webinar Recordings

 

Showing 1 - 10 of 11 results
FinDev Webinar

Microfinance and COVID-19 in Pakistan: What Happens After Lockdown?

This webinar recording presents results from a survey of 1,000 microfinance clients and MFIs that serve them for a detailed picture of the impact of Pakistan's lockdown on households and the industry overall.

FinDev Webinar

Toward Data Standards for Inclusive Fintech

In this webinar recording, panelists discuss the need for standardized data for investors and fintech companies and delve into findings from MIX’s recent effort to create fintech benchmarks.

FinDev Webinar

Mapping It Out: Practical Tools for Reaching Remote Clients

This how-to webinar recording introduces low-cost practical approaches and tools, such as geolocation and data maps, that FSPs can use to address the proximity gap.

FinDev Webinar

The Role of Technology in Digital Transformation

This webinar provides insights into how MFIs should think about technology, the kind of IT infrastructure they need to digitize, and ways to overcome issues related to legacy operating systems.

FinDev Webinar

Financial Services and Humanitarian Crisis

FinDev Webinar

Making Change Happen: Lessons From Microfinance Institutions

In this webinar recording, our speakers share first-hand experiences on how they got their employees to buy into the idea of transformation and how they provided staff training to ensure they had the necessary skills.

FinDev Webinar

Laying the Groundwork for Digital Transformation

To digitize successfully, microfinance institutions need to have a clear vision about why the transformation is needed and what should be done to prepare for such sweeping changes.

FinDev Webinar

Key Performance Indicators for PAYGo PERFORM: How Far We Have Come

This webinar recording shares progress-to-date made by the PAYGo PERFORM working groups to develop a reporting framework and set of key performance indicators for the PAYGo solar industry. 

FinDev Webinar

Empowering Employees and Agents to Deliver Valuable Customer Experience

Employees and agents play an important role in shaping customer's experience. Learn how managers can equip them to deepen customer relationships.  

FinDev Webinar

Behavioral Research: The Secret Ingredient for Consumer Protection Policy

Watch this webinar recording as experts demystify behavioral research and show what measures policymakers can take to design better consumer protection approaches.