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Video

Data Analytics Journey for Microfinance Data Analysts

This tutorial-style video takes you through the technical journey of data analytics function that supports data-oriented strategic decision making and business development of your company.

Paper

2021 Trends in International Funding for Financial Inclusion

CGAP’s annual Funder Survey breaks down financial inclusion funding data to offer new intelligence about who’s doing what and where—insights that could be used to inform future development programming and ultimately impact the lives of people living in poverty.

Paper

Business Intelligence: A Bedrock of Successful Digitization in Microfinance

Microfinance institutions that successfully generate value for their business and customers through digitization anchor these efforts in business intelligence. This Technical Note outlines an approach for improving business intelligence with interventions that require minimum or no investment in technology.

Paper

Emerging Trends in National Financial Inclusion Strategies That Support Women’s Entrepreneurship

This World Bank’s Women, Business and the Law - CGAP Brief presents data collected by the WBL project on how National Financial Inclusion Strategies can spur policy and regulatory reforms in support of women’s entrepreneurship.

Paper

Combining Open Finance and Data Protection for Low-Income Consumers

This CGAP technical note highlights the basic data protection provisions that should be in place for an open finance regime, as well as how they can be addressed through law and regulation.

Paper

Igniting SDG Progress Through Digital Financial Inclusion

This edition of SDG Progress provides extensive evidence-based examples of the benefits of digital financial services for the 13 relevant Sustainable Development Goals with a stronger focus on women and climate change.

Podcast

Will Central Bank Digital Currencies Be a Game-Changer for Financial Inclusion?

Are central bank digital currencies really the game-changer for financial inclusion that many claim? And how are central banks thinking about designing CBDCs to ensure that they achieve their goals?

Podcast

Digital Finance’s Little Secret... (Agent Networks)

This episode explores the latest advances in agent networks and what they mean for the future of inclusive finance. 

Guide / Toolkit

Implementation Guide for the G20 High-Level Principles for Digital Financial Inclusion

A guide and self-assessment tool for policymakers in various stages of digital development.

Slide Deck

The Promise of Fintech for Micro and Small Enterprises

This reading deck investigates the potential of technology-enabled business models to provide underserved micro and small enterprises with responsible financial services.