Using Customer Insights to Drive Your Crisis Response: A Conversation With Al Majmoua (Lebanon) and VisionFund International
Please join SPTF for a discussion on how to use client data to improve your response to COVID-19.
Al Majmoua and VisionFund International will discuss how they collect insights from customers, what they have learned about their customers' needs during this crisis, and how this knowledge has shaped their crisis response strategy.
The SPTF will also introduce the COVID-19 Client Interview Tool -a survey instrument available free of charge for FSPs to understand and support their customers during this crisis and beyond.
Join the conversation! These two organizations have important lessons to share and they want to hear yours too.
Did you miss the other webinars in this series?
- Webinar #1 4G Capital and SEF: Watch the webinar>>
- Webinar #2 FINCA International and Annapurna: Watch the webinar>>
- Webinar #3: Ujjivan and BRAC International: Watch the webinar>>
- French Webinar: Al Majmoua (Lebanon) and UCEC-MK (Chad): Watch the webinar>>