This case study charts how Shakti Foundation for Disadvantaged Women utilized technology to grow its SME portfolio and enhance cost and time efficiency.

This case study explores whether the use of DFS can be used to accelerate women’s financial inclusion and reduce gender inequality in sectors other than financial service - health, agriculture and MSME. 

This Working Paper takes a unique look at MFI innovation with digital technologies by featuring case studies on five MFIs that successfully created measurable customer and business value through digitization.

This case study draws upon management consulting literature to assess digitalization strategies and evaluates three leading financial organizations in Morocco, Kenya and Ghana against this framework.

The objective of this study is to explain the role Al-Amal Microfinance Bank online services played amid the pandemic.

This study describes six business models to address the challenges financial service providers are increasingly facing as a result of digitization and the pandemic.

This case brief covers the journey of ALM Seguros, which sells microinsurance through traditional brokers, but also non-traditional channels.

Lessons learned from previous crises to help with future crisis responses